Friday, April 27, 2012

Importance of non-verbal communication

Importance of non-verbal communication, Advantages of non-verbal communication,Functions of non-verbal communication

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Non-verbal communication is an important supplement to verbal communication. Experts in business communication advocated that sometimes non-verbal communication is more powerful and effective than verbal and written communication. In all 93 percent of the meaning in face to face communication is transferred through non-verbal symbols (Albert Mehrabian- 1968).

To explain the importance of non-verbal communication: Prof. Graham and Jennings mentioned that “that total impact of any message is probably most affected by the blending of non-verbal and verbal communication."

Function, Advantage, Purpose or Importance of non-verbal communication are as follows:

1. Clear explanation:
Through non-verbal symbols we can support words or verbal communication. For example most of the time when we say ‘yes’ then we also nod our head. That is, non-verbal symbols provide clear explanation to verbal communication.

2. Re-state:
Facial expressions and body movements restate or emphasize our views and opinions.

3. Indicative:
Non-verbal communication tools are indispensable to indicate something. When we say “this is our college,” then we also point out it by using pointing finger.

4. Control:
By non-verbal symbols we can control the behavior of others. For example by showing ‘Yellow card’ to a football player the referee can warn him to maintain the rules of the game.

5. Knowledge transfer:
Non-verbal cues or signals are only way to transfer knowledge to deaf and dumb persons.

6. Exchange of feelings:
The basic need for communication is exchange of feelings, thoughts and ideas. Non-verbal symbols are natural and efficient tools for exchanging feelings. Through non-verbal cues we can even share our views with the people of other counties.

7. Time saving:
In a busy business center or in a factory executives and supervisions provide instructions to employees by using non-verbal signals. In this way they can save their valuable time.

At last it can be safely stated that non-verbal communication is a must for overall communication and without non-verbal communication we can not even think about our daily life.

Disadvantages demerits of non-verbal communication. What are the drawbacks or limitations of non-verbal communication? 

Through non-verbal communication I supportive to verbal communication and it can not be avoided, but there are some limitations.

Disadvantages or demerits of non-verbal communication are as follows:

1. Different meanings:
There is no universal or single meaning of non-verbal symbols. Same symbol have different meanings in different cultures. For example a thumbs-up symbol means “things are under control” or “sign or confidence” but in our country showing thumbs-up means humiliate others.
 
Thumbs-up 
2. Inconsistent:
It is true that non-verbal symbols enhance verbal meanings. But sometimes they may alter the actual meaning and create confusion.

3. Limited scope:
Though non-verbal communication provide clear explanation to verbal communication, but it alone can’t fulfill all communication need.

Importance of non-verbal communication, Advantages of non-verbal communication,Functions of non-verbal communication

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