Wednesday, December 7, 2011

Types of written communication

Types of written communication

Different media of written communication
Or,
What are different types of written communication ?
Or,
Show the classification of written communication.
Hello dear guys here you will get Types of Written Communication, Classification of Written Communication. I think that you will get benefit.

Written communication which is not only important but also indispensable for modern business communication can be of different types. Major types of written communication are as follows :

Written Communication

Let us have a brief discussion on the three types of written communication.
1. Letters :
Letters are one of the important media of written communication. It is one kind of short ‘written documents’ serves as an ambassador. Business letters normally one or two pages long and written on a particular subject matter.

Purposes of letter:
(i) To inform
(ii) To request
(iii) To order
(iv) To advise
(v) To correct
(vi) To inquire etc.

2. Memos :
Memos are used within an organization to exchange information. There is no salutation in a memo. Sometimes memos are called internal letters or inter office correspondence. Memos should be used to convey information, make request, provide responses and present informal reports. (Ricks and Gow : 1987)

Movement of Memos :
As a tool of internal communication memos can move one of the three ways :
(i) Downward
(ii) Up-ward
(iii) Horizontal
Purposes of memos :
(i) Provide information
(ii) Request
(iii) Responses
(iv) Presentation of informal report.

3. Reports :
Reports are generally more formal in nature and written for decision making purposes. It is also analytical and longer than letters.

Purposes :
(i) Help to make plans
(ii) solving problems
(iii) provide guidelines for projects
(iv) Make recommendation for improvements.

Major Parts of reports :

(i) Pre-factory pages –
(a) Letter of transmittal
(b) Title page
(c) Table of contents
(d) Executive summary

(ii) Body –
(a) Introduction
(b) Procedures
(c) Findings
(d) Conclusions
(e) Recommendations.

(iii) Supplements –
(a) Bibliography
(b) Footnotes
(c) Appendices

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