Monday, November 7, 2011

Example of complaint letter

Example of complaint letter

Specimen of complaint letters
Example- 1:          Delay in sending goods


 
Mick Fabrics
49 Elephant Road
New York
30 December, 2011
Manager-Sales
Janata Textile Ltd.
Taxes  

Ref.: Order/106/2011

Dear sir,
This can be informed that we have just received your consignment no. 4046 containing 1000 pieces of T-shirts delayed by 10 days, against our order No. 106/2011.

The consignment supposed to reach us on or before 15 December. But unfortunately we have received the goods after 10 days. In the mean time SAF games already been completed. As a result we have already lost our orders. As T-shirts were designed by using the ‘logo’ of the SAF games then it will be very difficult on our part to sell those T-shirt now.

Please consider the matter seriously. Extra 25% discount can help us to sell the T-shirt at a reduced price.

Let us know your decision as early as possible otherwise it may not possible for us to accept the consignment.

Your faithfully

Manager purchase
Tip
General structure of any complaint letters


1st part
Address of company
Mick Fabrics………………………….
2nd Part
Date
30 December, 2011
3rd part
Complaint letter of Other company address
Manager-sales
…………………………………..
4th part
Reference
Ref.: Order/106/2011
5th part
Welcome
Dear sir
6th part
Directly complaint but maintains discipline and curtsey.  
This can be informed that we have……………………………………….
7th part
Cause of Complaint and Details
In the mean time SAF games………………………………………
8th Part
Application of correction.
Such as Extra 25% discount can help us to sell the T-shirt at a reduced price.
Please consider……………………………………
Extra 25% discount ……………………….
9th Part
Step of activities and accept the consignment
Let us know…………………………………
10th Part
Bye
Yours faithfully

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